Terms of Use

CAM Software LLC

Last Updated: April 28, 2026

1. Acceptance of Terms

By accessing or using the website at camsoftwarellc.com (the "Site"), submitting any form, creating an account, or purchasing services from CAM Software LLC ("we," "us," or "our"), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, do not use our Site or services.

Your use of the Site is also subject to our Privacy Policy, which describes how we collect, use, store, and protect your information. The Privacy Policy is incorporated into these Terms by reference.

2. Services

CAM Software LLC provides mobile-only software development services organized around four productized engagement shapes:

  • Technical Audit — fixed-fee technical reads on mobile, tablet, and wearable apps
  • Build — zero-to-App-Store mobile app development on iPhone, Android, tablet, and wearable surfaces, including the backend, API, database, and cloud infrastructure the app needs to run
  • Rescue — recovery of stuck, broken, or inherited mobile apps, audit-first
  • Partner — long-term embedded mobile engineering and leadership

We do not accept website-only or AI-only engagements. Where a mobile product needs a companion website, that may be scoped within a Build engagement.

Service descriptions and pricing on the Site are for informational purposes and may change at any time. Final pricing, scope, deliverables, and timelines are established through a signed service agreement between you and CAM Software LLC. In the event of any conflict between these Terms of Use and a signed service agreement, the signed service agreement controls.

3. User Accounts

Certain features of the Site require you to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms of Use or engaged in fraudulent or abusive activity.

4. Payments and Billing

All payments are processed securely through Stripe. By making a purchase, you agree to Stripe's terms of service in addition to these terms.

Pricing for services is as described on the Site or in your service agreement. We reserve the right to change pricing at any time, but changes will not affect existing signed agreements.

Refund Policy

All deposits, retainers, setup fees, and payments for completed or partially completed work are non-refundable except as otherwise stated in a signed service agreement between you and CAM Software LLC.

For ongoing care plans and subscription-based services, payments are non-refundable once the applicable service period has begun.

If CAM Software LLC terminates a project before any work has commenced and no signed service agreement provides otherwise, a refund may be considered based on the circumstances and any applicable written agreement.

Refund requests must be submitted in writing to support@camsoftwarellc.com. Any approved refunds are processed within 10 business days.

Specific refund terms, milestone payment schedules, and cancellation provisions for individual projects are governed by the signed service agreement for that engagement. In the event of any conflict between this section and a signed service agreement, the signed service agreement controls.

Stability Window — Build and Rescue Engagements

Each Build and Rescue engagement includes a thirty (30) day post-handoff stability window during which we address defects in the work product we shipped, within the engagement scope defined in the signed proposal, at no additional cost.

Start of window. The 30-day window begins on the calendar day we notify Client that the engagement is complete. Notification may be made by phone call, email, or text message to the contact(s) Client designated at engagement kickoff. The day of notification counts as Day 1.

End of window. The window ends at 12:00 AM Eastern Time at the conclusion of Day 30. Example: notification on April 1 → window ends at 12:00 AM Eastern Time on May 1.

Covered. Defects, regressions, and App Store / Play Store rejection issues caused by work we shipped during the engagement, on the platforms and surfaces defined in the signed proposal.

Not covered. New features, scope additions, components Client did not commission, third-party SDK changes, store policy changes, or work outside the platforms and surfaces named in the proposal. Issues outside scope are quoted separately.

Communication. Issues should be reported by email to the engagement contact. We will acknowledge within three (3) business days. Fixes ship on a schedule appropriate to severity.

After the window. Defect reports, feature requests, and maintenance work received after the 30-day window expires are not covered under stability and require a new engagement — a Partner retainer, an hourly engagement, or a new project — quoted separately on the request.

5. Intellectual Property

Client-owned work

Upon full payment for services, the client owns all custom code, designs, and deliverables produced by CAM Software LLC specifically for the client under the applicable service agreement. We act as contractors and transfer all intellectual property rights in such custom work to you upon project completion and final payment.

Pre-existing materials and reusable components

Notwithstanding the foregoing, CAM Software LLC retains ownership of all pre-existing materials, internal tools, starter templates, frameworks, libraries, reusable code components, methodologies, know-how, and generalized development practices used in delivering the services (collectively, "Pre-Existing Materials"). To the extent any Pre-Existing Materials are incorporated into client deliverables, CAM Software LLC grants the client a perpetual, non-exclusive, royalty-free license to use such Pre-Existing Materials solely within the context of their delivered project. This license does not include the right to sublicense, resell, or distribute Pre-Existing Materials independently.

Our Site

The content, design, and branding of the CAM Software LLC website (camsoftwarellc.com), including logos, text, graphics, and software, are the property of CAM Software LLC and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our Site content without written permission.

6. Portfolio Rights

Unless otherwise agreed in writing, CAM Software LLC may identify the client by name and display non-confidential aspects of completed work for portfolio, marketing, and promotional purposes. This includes but is not limited to:

  • Client name and logo on our website, proposals, and marketing materials
  • Screenshots, descriptions, and publicly available views of delivered websites, applications, or digital products
  • General descriptions of the scope, technologies used, and outcomes of the engagement
  • Case studies or testimonials, subject to client review and approval of any direct quotes attributed to the client

If a client wishes to opt out of portfolio use, they must provide written notice to support@camsoftwarellc.com before CAM Software LLC first publicly displays the completed work or client identity in portfolio or marketing materials. Once work has been publicly displayed, CAM Software LLC is not obligated to remove previously published materials, though we will make reasonable efforts to accommodate such requests for future use. This does not apply to materials already distributed or published by third parties.

Portfolio rights may also be addressed in the signed service agreement for a specific engagement. In the event of any conflict, the signed service agreement controls.

7. Confidentiality

CAM Software LLC takes the confidentiality of client information seriously. However, any specific confidentiality, non-disclosure, data handling, or security obligations related to a client engagement are governed by the applicable signed service agreement, statement of work, non-disclosure agreement, or separate written agreement between the parties.

These Terms of Use do not constitute a confidentiality agreement or non-disclosure agreement. Clients requiring specific confidentiality protections should ensure those obligations are documented in a signed agreement prior to sharing sensitive information.

For the avoidance of doubt, information that is publicly available, independently developed, or rightfully obtained from third parties without restriction is not considered confidential under any agreement with CAM Software LLC.

Additionally, clients and visitors should not submit protected health information (PHI), medical records, patient data, or other highly sensitive personal information through general website forms or unsecured communication channels unless expressly requested through a secure and approved channel. See our Privacy Policy for additional details on data handling and sensitive information.

8. No Guarantee of Results

CAM Software LLC does not guarantee any specific business, financial, operational, technical, regulatory, or marketing outcome from use of the Site or our services. This includes but is not limited to:

  • Increased traffic, leads, conversions, revenue, or sales
  • App store approval, ranking, or ratings
  • Search engine rankings or SEO performance
  • Compliance certification or regulatory approval
  • Uninterrupted, error-free, or bug-free software performance
  • Compatibility with all devices, browsers, operating systems, or third-party platforms
  • Uptime, availability, or performance of any hosted application or website

While we strive to deliver high-quality work and follow industry best practices, all outcomes depend on factors beyond our control, and no representation or guarantee of specific results is made or implied.

9. Third-Party Services

Our services may rely on or integrate with third-party platforms, tools, APIs, hosting providers, payment processors, app stores, domain registrars, analytics tools, AI providers, or other software vendors (collectively, "Third-Party Services").

CAM Software LLC is not responsible for the availability, performance, security, pricing, policy changes, terms of service, data handling practices, or actions of any Third-Party Services. We do not warrant that Third-Party Services will remain available, compatible, or unchanged. Changes to Third-Party Services, including but not limited to API modifications, pricing changes, service discontinuations, outages, or policy updates, are outside our control and do not constitute a breach of our obligations.

Your use of any Third-Party Services is subject to the applicable terms and conditions of those providers.

10. Client Responsibilities and Compliance

While CAM Software LLC strives to follow industry best practices and will provide guidance where possible, the client is ultimately responsible for ensuring that their website, application, or digital product complies with all applicable laws and regulations, including but not limited to:

  • ADA/WCAG accessibility requirements
  • HIPAA (for healthcare-related projects)
  • GDPR, CCPA, and other data privacy regulations
  • PCI-DSS (for payment processing)
  • Industry-specific regulatory requirements

We will assist with compliance to the best of our ability and share relevant information, but CAM Software LLC does not guarantee regulatory compliance and is not liable for any non-compliance of the client's product.

11. Electronic Communications

By submitting forms on the Site, creating an account, signing a service agreement, or otherwise communicating with us electronically, you consent to receive communications from CAM Software LLC electronically, including via email, push notification, or messages through the Site. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

12. Acceptable Use

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Site, other accounts, or our systems
  • Interfere with or disrupt the Site or its infrastructure
  • Submit false, misleading, or spam content through any form on the Site
  • Scrape, crawl, or otherwise extract data from the Site without permission

13. Termination

We reserve the right to suspend or terminate your access to the Site, your account, or any services at any time, with or without notice, for conduct that we reasonably believe violates these Terms of Use, applicable law, or a signed service agreement. Grounds for termination include but are not limited to:

  • Violation of these Terms of Use
  • Fraudulent, abusive, or threatening behavior
  • Non-payment for services rendered
  • Failure to provide required assets, information, or cooperation necessary for project completion
  • Use of our services for any unlawful purpose

Any payment obligations, intellectual property provisions, confidentiality obligations, indemnification obligations, limitation of liability, and other provisions that by their nature should survive termination will survive the termination of these Terms or any service agreement.

If a client is unresponsive or fails to provide necessary materials for a period of 30 consecutive days or more during an active project, and CAM Software LLC has made reasonable efforts to contact the client and obtain the required information or materials, CAM Software LLC reserves the right to consider the project paused, closed, or complete at its current stage. No refund will be issued for work completed or time reserved, and any remaining deliverables will be provided in their then-current state.

14. Limitation of Liability

To the maximum extent permitted by law, CAM Software LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services, including but not limited to loss of profits, data, business opportunities, goodwill, or anticipated savings.

Our total liability for any claim arising from these Terms of Use or our services shall not exceed the total amount you paid to CAM Software LLC under your service agreement in the 12 months preceding the claim.

This limitation of liability applies regardless of the legal theory on which the claim is based, including breach of contract, tort (including negligence), strict liability, or any other basis.

15. Disclaimer of Warranties

The Site and its content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site, or any websites, applications, integrations, or digital products created through our services, will be uninterrupted, error-free, secure, bug-free, or compatible with all devices, browsers, operating systems, or third-party platforms at all times. We do not warrant that defects will be corrected or that the Site or our servers are free of viruses or other harmful components.

16. Force Majeure

CAM Software LLC shall not be liable for any failure or delay in performing our obligations under these Terms or any service agreement where such failure or delay results from circumstances beyond our reasonable control. This includes but is not limited to: natural disasters, acts of war or terrorism, pandemics, government actions or regulations, internet or telecommunications failures, power outages, third-party service provider outages or disruptions, app store delays or policy changes, hosting provider failures, cyberattacks, and any other events beyond our reasonable control.

In the event of a force majeure event, affected timelines and deadlines will be extended by a period equal to the duration of the event.

17. Indemnification

You agree to indemnify and hold harmless CAM Software LLC, its officers, employees, contractors, and agents from any claims, damages, losses, liabilities, or expenses (including reasonable attorney's fees) arising from:

  • Your use of the Site or our services
  • Your violation of these Terms of Use
  • Your violation of any applicable law or regulation
  • Your infringement of any third-party rights, including intellectual property rights
  • Any content, data, or materials you provide to us in connection with our services

18. Governing Law and Dispute Resolution

These Terms of Use are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts located in the State of Texas.

Before initiating any legal proceedings, both parties agree to attempt in good faith to resolve any dispute through informal negotiation for a period of at least 30 days.

19. Entire Agreement

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and CAM Software LLC with respect to your use of the Site. These Terms govern your use of the Site and general interactions with CAM Software LLC.

For clients who engage our services, the signed service agreement for that engagement, together with these Terms and our Privacy Policy, constitute the entire agreement between the parties with respect to the services described therein. In the event of any conflict between these Terms and a signed service agreement, the signed service agreement controls.

20. Changes to These Terms

We may update these Terms of Use from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised terms. We encourage you to review these Terms periodically.

21. Contact Us

If you have questions about these Terms of Use, contact us at:

CAM Software LLC
Email: support@camsoftwarellc.com
Website: https://www.camsoftwarellc.com

By using our Site or purchasing our services, you acknowledge that you have read, understood, and agree to these Terms of Use and our Privacy Policy.